The 12th Quality Management Webinar Series theme is Embrace Change: Growing Your Cellular Therapy Services. Over two years, each webinar will focus on a separate step of implementing a new service and/or product into a program through the lens of experienced quality personnel. Purchase the entire live QM Series 12 Part 2 bundle here: https://learn.factglobal.org/p...

Part 1 featured four webinars throughout 2023 and the beginning of 2024. You may find it helpful to review the concepts from Part 1 before diving into this continuation! You can purchase the QM Series 12 Part 1 On-Demand bundle here: https://learn.factglobal.org/p...

At the conclusion of this live activity, participants will be able to:

  1. Identify assessment methods to evaluate a new service.

  2. Implement a new service evaluation process for policies, SOPs, outcomes, and training methods.

  3. Integrate evaluation practices to assess the effectiveness of the Quality Management Plan (QMP).


Tracy Dodd, RN, MBA, CPHQ, FNAHQ

FACT Consultant



Tracy is responsible for assessing, analyzing, and recommending quality and clinical performance improvement processes. She collaborates with clinical service groups to provide division guidance to ensure the cancer service line is in compliance with regulatory and accreditation bodies. Dodd is a senior consultant for the Foundation for the Accreditation of Cellular Therapy (FACT) Consulting Services, a FACT Quality Inspection Auditor. Tracy previously served as the Quality Improvement Director for the Sarah Cannon Transplant and Cellular Therapy Network and, before that, as the Quality Improvement Committee Chair for the Medical College of Wisconsin BMT Program and as the Blood and Marrow Transplant Manager at Children’s Hospital of Wisconsin. Tracy has over 35 years of healthcare quality and accreditation/regulatory compliance experience, 25 years specific to adult and pediatric BMT Programs, and 25 years of transplant and cellular therapy management experience. She earned her diploma in nursing at Columbia Hospital School of Nursing and her MBA at the Keller Graduate School of Management.

Nothing to disclose.

Nicole Aqui, MD

Director Stem cell Collection Service

University of Pennsylvania Medical Center

Dr. Nicole Aqui is an Associate Professor of Clinical Pathology and Laboratory Medicine at the University of Pennsylvania. She is also the attending Pathologist, Section Chief, and Apheresis Services for the division of Transfusion Medicine, Department of Pathology and Laboratory Medicine, Hospital of the University of Pennsylvania. Dr. Aqui is also the Director of the Clinical Service Center, Department of Pathology and Laboratory Medicine. Dr. Aqui is an Ambulatory EMR Operations Committee member, Residency Program Director, and Vice Chair of the Inclusion, Diversity, and Equity Committee. She completed her undergraduate degree in Cellular And Molecular Biology at the University Of Maryland College Park and her medical degree at the University of Pennsylvania School of Medicine.  She is an expert in transfusion medicine, apheresis, blood banking, hematopoietic stem cell and immune effector cell collection/processing, and sickle cell disease. Dr. Aqui has numerous publications and research.

Nothing to disclose.

Credit Information

Credit Designations Pending Approval.

  • Register
    • Applicant - $100
    • Auditor - Free!
    • Committee Member - Free!
    • Consultant - Free!
    • FACT Staff - Free!
    • Inspector - Free!
    • Inspector Trainee - Free!
    • Non-member - $100
    • Industry Representative - $200
    • Fellow - $50

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